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Privacy Policy

1. Introduction​

Chorus ("we", "our", or "the platform") is committed to protecting the privacy and security of personal and health-related information. This Privacy Policy explains how we collect, use, disclose, and protect information when individuals interact with the Chorus platform, including healthcare providers, patients, and authorized users.

Chorus is designed to support healthcare organizations in delivering remote patient monitoring and clinical workflow management services while maintaining appropriate safeguards for sensitive information.

This Privacy Policy describes the types of information collected through the platform and how that information is managed.

2. Information We Collect​

Chorus may collect and process several categories of information depending on how the platform is used.

Personal Information​

Personal information may include:

  • Name
  • Contact information (such as email address or phone number)
  • Organizational affiliation
  • User account credentials

This information is used to manage user access to the platform.

Health Information​

When the platform is used for clinical monitoring, it may process health-related information including:

  • Physiological measurements (e.g., heart rate, blood pressure, glucose levels)
  • Device-generated biosignal data
  • Monitoring program participation records
  • Clinical observations and documentation

This information may be considered protected health information (PHI) under applicable healthcare regulations.

Device and Usage Information​

The platform may collect technical information related to system usage, such as:

  • Device identifiers
  • Log data related to system access
  • Interaction timestamps
  • Operational performance metrics

This information helps maintain system reliability and security.

3. How Information Is Used​

Information collected through the Chorus platform may be used for the following purposes:

  • Supporting remote patient monitoring workflows
  • Enabling healthcare providers to review physiological data
  • Managing user authentication and platform access
  • Generating clinical documentation and reports
  • Supporting billing-related documentation workflows
  • Maintaining system performance and security

Information is used only for legitimate operational and healthcare-related purposes.

4. Information Sharing​

Chorus does not sell personal or health-related information.

Information may be shared in the following circumstances:

Healthcare Providers​

Patient data may be accessible to authorized healthcare providers responsible for patient care.

Healthcare Organizations​

Healthcare organizations using the platform may access information necessary to manage monitoring programs and clinical workflows.

Service Providers​

Trusted infrastructure or service providers may process data on behalf of Chorus to support platform operations. These providers are required to maintain appropriate safeguards.

Information may be disclosed if required to comply with applicable laws, regulations, or legal processes.

5. Data Security​

Chorus implements technical and administrative safeguards designed to protect sensitive information.

Security measures may include:

  • Encryption of data during transmission
  • Encryption of stored data
  • Secure authentication mechanisms
  • Role-based access controls
  • Audit logging of system activity

These safeguards help reduce the risk of unauthorized access or misuse of sensitive information.

6. Data Retention​

Information stored within the Chorus platform is retained according to operational needs and applicable healthcare data requirements.

Healthcare organizations using the platform may determine appropriate retention policies based on regulatory and clinical requirements.

Data may be retained for purposes including:

  • Clinical documentation
  • Monitoring program records
  • Audit and compliance verification

7. User Access and Control​

Healthcare organizations using Chorus manage access to patient and clinical data within their environments.

Users may have the ability to:

  • Access their account information
  • Update account details
  • Request assistance with account access

Patients should contact their healthcare provider regarding access to clinical information stored within the platform.

8. Third-Party Integrations​

The Chorus platform may integrate with third-party healthcare systems such as electronic health record platforms or device manufacturers.

These integrations may involve the exchange of clinical data through standardized healthcare interfaces. Third-party systems operate under their own privacy policies and security practices.

9. Changes to This Privacy Policy​

This Privacy Policy may be updated periodically to reflect changes in platform functionality, regulatory requirements, or operational practices.

When updates occur, the revised policy will be published with an updated effective date.

10. Contact Information​

For questions regarding this Privacy Policy or data protection practices, please contact:

Chorus Support [Support Email] [Organization Address]